Privacy Policy
Welcome to the EUPHALLIC website. Please be assured that earning and keeping your trust is of primary importance to VitaCore Laboratories LLC (VCL). To that end, we go through great lengths to maintain your privacy. This Privacy Policy describes the ways we collect, store, use and protect your personal information submitted to VCL through this website only. By using this website you have agreed to be bound by this policy. This policy applies only to the practices of VCL and its employees, and not the practices of companies that VCL does not own or control.Who May Use This Website
VCL expressly discourages use of this website by anyone under the age of 18. We support and comply with the Children’s Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. VCL does not use this website to knowingly solicit data from, or market to children under the age of 18. Children under the age of 18 may use VCL only with the involvement of a parent or guardian.Usage of the VCL websites is restricted to users from the United States. Do not disclose personal information on these websites if you are from a country other than the U.S. Users of the VCL websites transmit data to a server located in the State of California. This server is subject to the laws of the U.S. and the state of California. Do not send any personal information to this website unless you agree to be bound by the law of the state of California and United States law.
Security
VCL is committed to taking every precaution to protect the information you share with us from unauthorized access or disclosure, loss, misuse, alteration or destruction; for that reason sensitive information you submit to VCL is encrypted and password-protected against disclosure to third parties. For security purposes, VCL employs SSL, believed to be the best encryption software in the industry. Even with such technology, no website is 100% secure. VCL also goes to great lengths to secure sensitive information offline in the VCL offices. Access to this information is strictly limited and granted on a need-to-know basis for each job position. Also, all employees are kept up-to-date on VCL security practices and changes in those practices. VCL servers used to store sensitive information are kept in a secure environment.Information Collection
When you make a purchase from this website, information is collected by VCL and stored in a single, secure database, accessible only by VCL. We collect personal identifying information, including name, address, and credit card number if submitted, from paying customers or other persons who use, attempt to use or purchase VCL products or services at various points of interaction and from different sources, all or some of which may apply to you.-
Registration
Upon signing up or registering on the VCL website, the customer is required to give his or her name, address, zip code, telephone number, email address, credit card or checking account number, security code and credit card expiration date. You are not anonymous to our site once you register. The customer is responsible for keeping contact information up to date. For ease of future transactions, VCL will provide the customer a means by which to check the accuracy of this information and update the information if changes necessitate. You can contact the VCL Customer Services Department at 1-800-630-4102 or login to your account and make the changes.
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Cookies and Log Files
Cookies are pieces of information that a website can transfer to an individual's computer hard drive for record keeping. Cookies can make websites easier to use by storing information about your preferences on a particular website. The information remains on your computer after the Internet session finishes. Similarly, VCL automatically retains information on its server logs from your Web browser, including your IP address, cookie information, and the page you requested. We use IP addresses and cookies to analyze trends, administer the site, track members and users movements, and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.
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Other Sources
Occasionally VCL will receive information about customers from other sources and add it to their account information. For example, VCL may receive updated delivery and address information from our shippers so that we can correct our records to ensure easier delivery for future orders, or may use externally generated information for improving personalization of our service.
Information Usage
Information collected by VCL is generally used for the following purposes:
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Building features
that will improve customer service elements of the website, including search requests, member support and customer notification of new services and special offers. -
Improving marketing
by focusing promotional efforts through analysis of site usage. Also, VCL uses customer-generated information to improve website content and product offerings, and enhance customization to better tailor services to meet user needs. -
Resolving disputes
by enforcing the stated Terms of Use and identifying problems. VCL may research customer behavior in aggregate to isolate patterns of problems or potential disputes, and may blindly use your information to identify trends among members. -
Sharing information
with our marketing partners or other third parties, except as otherwise provided herein. VCL reserves the right to use personal information supplied by the customer and may work with third parties to bring selected retail opportunities to the customer via direct mail, email, online and telemarketing. VCL may sell or rent aggregated statistical information and user-, member- or former member-specific information, including name, address, and telephone number, to our marketing partners or other third-parties. Customers can request that VCL discontinue the sharing of their personal information by contacting VCL's Customer Services Department. We do not share or sell sensitive cardholder data to a third party, unless essential to processing the core purchase.
Access to Your Personal Information
If VCL and some of our assets are sold, transferred or used as security, the personal information collected on the VCL website may be transferred to third parties as part of that transaction. VCL takes commercially reasonable precautions to prevent the aggregated information provided to third parties from including personal information.
External Links and Related Sites
The VCL Privacy Policy applies only to this website. Links connect the VCL website to external sites outside the control of VCL management. Be aware that these sites adhere to their own privacy policies that may differ significantly from VCL practices described herein. The customer is urged to consult any external website's own privacy policy when submitting personal data. VCL also forwards users and members to other sites outside of VCL control. Customers are encouraged to read the legal notices and privacy policies of all websites they visit, as VCL is not responsible for the business and privacy practices of these other sites.
Agents
VCL routinely subcontracts various functions to other companies or individuals, including order processing and fulfillment; delivery; data entry and maintenance; data analysis; marketing assistance and customer services. These subcontractors have access to customer information only as required for their job functions and may not use it for any other purposes.
Special Offers and Announcements
VCL will occasionally direct notices of a promotional nature to active and former customers. These notices include but are not limited to information on products, services, special deals, and a newsletter.
Notification of Changes
VCL reserves the right to make changes to this Privacy Policy. If any changes are made to this policy, they will be posted on the VCL homepage immediately.
Dated: May 1, 2009
